This is to encourage employers and helpers to clear up misunderstandings and continue their working relationship, instead of terminating a contract as soon as a dispute arises, said Mr Michael Chew, chair of the mediation sub-committee at Fast. We have been experiencing some problems with subscriber log-ins and apologise for the inconvenience caused. There are about 1, maid agencies in Singapore, and about , domestic workers. Until we resolve the issues, subscribers need not log in to access ST Digital articles. MOM said that the information it collects will allow employers and the agencies to view the reasons for the termination of contracts on an online platform from next October. He said Fast had been conducting a pilot of its dispute resolution programme from , and all 46 cases that it managed were amicably resolved without employers terminating the contract. When she is returned to the agency before the term ends, her contract has to be terminated. Jayaprema, president of the Association of Employment Agencies Singapore , said there is a need to guard against employers who may abuse the new measures, in particular the partial refund of service fees.
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